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Retail solution

Consistent operational workflows across every store

Replace paper checklists and inconsistent spreadsheets with forms that guide employees through the right steps and give management immediately usable data.

Visibility without visiting every location

Standardize information collection and keep results from all stores in one place.

A consistent procedure

Every store uses the same current form in the Documio mobile app or browser — including signatures.

Faster issue resolution

Claims, incidents, or equipment handovers immediately reach the responsible team.

Data across the network

Results are not locked on paper and can be exported or connected to other systems.

Statistics by operator

When a store lead or salesperson completes the form with a customer, you can see who submitted what across locations.

Process

From an in-store check to a central overview

Forms can adapt to employee roles, store types, and individual situations.

1. Define the process standard

Set questions, mandatory checks, conditional steps, and required confirmations.

2. The store completes the form

Employees follow the workflow on a phone, tablet, or computer.

3. A traceable record is created

The result contains answers, context, time, and confirmation by the responsible person.

4. Data moves to the next step

Head office gets an overview and data can be exported or sent to a connected workflow.

Mobile app

Web or mobile app

Run checklists or claims in the browser or Documio mobile app on the shop floor. Data reaches head office and operator-level stats stay in the web admin.

About the mobile app

Processes you can start with

Start where paper, manual re-entry, or incomplete records cause the most friction.

Store inspections

Opening and closing checklists, standards, safety, and equipment checks.

Claims and incidents

Consistent data capture, event details, attachments, and handoff to the responsible team.

Equipment handovers

Track keys, devices, cash registers, or work equipment with receipt confirmation.

Internal requests

Store requests, approvals, and structured data ready for further processing.

Choose the first workflow for your stores

We will help turn your current checklist or form into one consistent digital process. We review store operations, responsibilities, and connected systems. The first workflow is designed to scale across your network.