1. Controller
CoreApp Technologies s.r.o.
Nove sady 988/2
602 00 Brno - Stare Brno
Czech Republic
Company ID: 11725575
VAT ID: CZ11725575
E-mail: info@getdocumio.com
2. What cookies are
Cookies are small text files stored on your device when visiting websites or using applications.
They are used mainly for:
- proper operation of the website and application,
- security,
- storing user preferences,
- traffic analytics,
- improving user experience,
- measuring marketing campaigns.
In addition to cookies, similar technologies may be used, such as local storage, session storage, or tracking pixels.
3. What types of cookies we use
a) Essential cookies
These cookies are necessary for proper operation of the Documio website and application.
They are used, for example, for:
- user login,
- session management,
- application security,
- storing cookie consent settings,
- protection against form abuse,
- proper functioning of forms and signing workflows.
These cookies cannot be disabled.
b) Analytics cookies
They help us understand how visitors use the website or application so we can improve functionality, performance, and user experience.
For example, we may use:
- Google Analytics 4,
- Google Tag Manager,
- Hotjar (heatmaps, user behavior analytics, anonymized visit recordings).
Analytics cookies are used only based on your consent.
c) Marketing cookies
Marketing cookies help us measure ad campaign effectiveness and display relevant content.
For example, we may use:
- Meta Pixel (Facebook / Instagram),
- LinkedIn Insight Tag,
- Google Ads Conversion Tracking.
Marketing cookies are used only on marketing pages and only based on your consent.
Marketing cookies are not used in the main Documio application.
4. Third-party services used
On our pages and in the application, we may use third-party services for analytics, performance monitoring, and marketing.
This may include in particular:
- Google Analytics 4,
- Google Tag Manager,
- Hotjar,
- Meta Pixel,
- LinkedIn Insight Tag,
- Google Ads.
These services may use cookies or similar technologies to collect information about website or application usage.
5. Consent management
Cookie consent is managed through Cookiebot CMP or a similar consent management platform.
You can change or withdraw your consent at any time through the cookie settings available on the website.
6. How long we store cookies
Cookie retention periods vary depending on their type and purpose.
- Session cookies are stored only during the visit.
- Persistent cookies may be stored for several days up to months.
Exact retention periods may be determined by individual third-party service providers.
7. Managing cookies in the browser
You can limit or disable cookies directly in your web browser.
If some cookies are restricted, certain parts of the website or application may not function properly.
Information for common browsers:
- Google Chrome - https://support.google.com/chrome/answer/95647
- Mozilla Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari - https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Microsoft Edge - https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
8. Data transfers outside the EU
Some third-party services may process data outside the European Economic Area, especially in the United States.
In such cases, we ensure an adequate level of personal data protection in accordance with GDPR.
9. Changes to this policy
We may update this policy from time to time.
The current version will always be published on the Documio website.
10. Contact
If you have any questions regarding cookie usage, you can contact us at:
CoreApp Technologies s.r.o.
E-mail: info@getdocumio.com